Contact
How to reach us, and who is responsible when something goes wrong.
Last reviewed:
How to reach us
We keep to those hours deliberately. They are the window Indian norms set for contacting someone about money, and we hold ourselves to it even though we are not a lender.
- hello@vyapartrust.com
- Phone
- +91 95717 77830
- Hours
- 08:00 to 19:00 IST, Monday to Saturday
- Coverage
- VyaparTrust is preparing an all-India launch.
- Who runs VyaparTrust
- The owner, the Udyam registration and how to check it
Grievance officer
If a complaint is not resolved to your satisfaction, it goes to our grievance officer, who is a named person and not a queue.
Please include your registered mobile number, what happened, and what you would like done.
We acknowledge every grievance within 24 hours and resolve it within 15 days. Both are counted from the day your written grievance reaches grievance@vyapartrust.com or the grievance officer.
What we cannot help with
- We cannot recover money for you, or contact a buyer on your behalf to ask for payment.
- We cannot remove a claim that is accurate and documented — but you can reply to it, and you can appeal.
- We cannot give legal advice.
Grievance officer
If the grievance officer’s details do not appear here, write to grievance@vyapartrust.com and we will answer within the time the privacy notice promises.
Acknowledged within 24 hours; resolved within 15 days.